Testimonials

 

Below you will find what some of our customers say about our dealership. To add a testimonial of your own, submit it on the Customer Survey page.

  

"Actually my experience was above excellent hence I hit this instead of the other one. Jake Chris and your maintenance team are amazing, experienced and extremely helpful people. I was torn on what bike and honestly went to many places from northern Wisconsin to northern Illinois. I walked into Don & Roys on a whim and within 45 minutes Jake not only had me feel comfortable but I bought a bike. I truly was just looking and he was the only one out of many places that made me feel like he wanted to help. You have an amazing staff and great products. Thanks again and like I said my experience was above and beyond excellent.”

by Eric R.

" I was in the market for a PWC and saw one on the internet. I drove down to check it out and can only say that these guys are the best. Extremely knowledgeable about their products and superb at addressing the particular needs of the customer(indeed, in my case they went way above and beyond my expectations. I wish all businesses were like this one and cannot recommend them highly enough!”

by Brian S.

"I dealt with Gil in Sales and Chris in the Business Department and they were super easy to work with and straight to the point. I went in looking at a certain bike, and Gil worked with me to find a more suitable match. I couldn't be happier. Chris was to the point in the Business Office. I would recommend them to anyone in the market.”

by Bradley F.

"Drove 3 hrs to purchase a Yamaha Super Tenere from Don & Roy's because they took the time to answer questions and truly cared about a potential customer. Looked at the same bike at a "Superstore" dealer 15 mins from my home and the salesman couldn't give a rip that I was there and didn't know anything about the bike. I value a business that appreciates my patronage. I will drive 3 hrs each way for service in the future. These guys deserve your business!”

by Mike from Valparaiso, IN

"I have a jet ski that wasn't starting. I called and unfortunately it was going to take a week to get it fixed. We needed it in 3 days I was told to bring it in and they would do their best to look at it and see what they could do. That right there impressed me that they would do that for us, but it got better!! I brought it in and Bill went out immediately to look at it for us. He figured out what was wrong, did a few things and 15 mins later we were on our way with a working jet ski!! I was happy that they told me that they would do their best to take a look at it considering how busy they are, but Bill went out of his way to help us immediately!! Needless to say I will be bringing ALL of my business there and tell my friends and family!! THANK YOU BILL!! You have no idea what you did for my family!!”

by Debby from Pewaukee, WI

"We took the older Honda in for service. The service department takes such great care and concern for the customer's over all experience with Don & Roy's. While we waited we were just looking. Brad our salesman picked out the sweetest Yamaha for me. After 17 years of riding the old Honda my feet finally reach the ground. Don and Roy's is the best at what they do and treat the customer right.”

by Diane from Milwaukee, WI

"I have had tires mounted now on 2 bikes with you guys. I found your service department to be a pleasure to deal with as well as reasonably priced. As a do it yourself type of person, I NEVER take anything in. Your service department leaves me feeling good about doing so in price, service and friendly advice. I dealt with Chris today and he let me know the bike needed stem bearings. I just thought that the bike was naturally clumsy as I have just gotten it and am new to motorcycling. He was rightfully, warningly direct about this and stayed friendly at the same time. I will most likely do the repair myself but will be back for other stuff and will not hesitate to send people your way. Thanks for the good service and keep it up, no wonder why you guys have always been there.”

by Dan from Menomonee falls, WI

"Great experience at this dealership. All staff was friendly and more than helpful even while we were constantly adding or changing accessories. Despite the fact I have two other dealerships in the city I live in I will gladly make the three hour round trip drive to Don & Roy's Motorsports for my next purchase and will recommend Don & Roy's to my friends and coworkers.”

by Mike from Madison, WI

"I called in yesterday looking for parts for a 2003 Honda VTX, my son was stranded in Pewaukee because the clutch assembly fell apart on him while he was driving. Although the parts were not in stock and they are only available in CT and NY. I wanted to write to let you know the GREAT service I received. Mike from the Parts department was VERY nice, friendly and provided excellent customer service. He assisted me with the parts that would more than likely be required and provided me with part numbers. He even provided me with alternatives to gain access to parts and was willing to check out the showroom floor to see if there was a bike the parts could be taken from. I call this ABOVE and BEYOND service. Thanks Mike for being here to help! Keep up the Great Service!!!”

by Anonymous from West Bend, WI

"From Lenny with the blaster. I thank Scott who helped me out tremendously. If it wasn't for him I would not have gotten my wheeler back together. He took the initiative to walk me through step by step and found me the best price for my money. I will definitely be returning and referring future customers to Don and Roy's. Thank you!”

by Lenny from Wauwatosa, WI

"A very professional business with a lot of knowledgeable and friendly employees. The services they have done for my bike have been done extremely well and I trust them to do the work perfectly. I don't think you could find a better place locally to have service done or order parts. They are the best around.”

by Chris from Milwaukee, WI

"To whom it may concern, with my main dealership closing in Racine I had to locate another Dealer in the area. I had done research and found that Don & Roy's was the best of them all. With my experience talking with Zak from parts taking the time to fine the pipe and under tail kit I wanted then turning it over to Scott from service. I can honestly say that I have never worked and been treated so professionally in my 20 yrs. Thank you both Scott and Zak. I will pass the word.”

by Robert from Racine, WI

"I just wanted to thank you for the great crew you had at the show in Chicago. Great service and prices. Very friendly and professional. They even remembered my wife and I when we came back the next day to make the purchase, and thanked us for returning!”

by Robert from Murphysboro, IL

"I recently purchased a new Honda ATV from our salesman Scott and I couldn't be any more pleased. I would recommend him and this dealership to everyone I know. Scott was friendly, not pushy, and made me feel like our purchase really mattered. I knew what I wanted and they delivered  for a lot less than their competition. This was the easiest purchase I've made in a long time. I wish other dealers would take notice at how Don and Roy's conducts its business. This was my first purchase from these guys and i will continue going there from here on out. P.S. I LOVE MY HONDA”

by Anonymous from Racine, WI

"Recently bought a Honda ST1300 (2006) and brought it in for the 16K service and new tires. I am very happy with the service and the attitude of all the employees at your dealership. I will definitely be back and have already recommended you to my friends.”

by Anonymous from Wauwatosa, WI

"I really like this store A LOT!!!”

Jordan from New Berlin, WI

"This dealership is bar-none compared to others in the area that promised but did not produce results. I would recommend to anyone. Sales and service are outstanding, they pull no punches. They're a real dealer when it comes to honest people. I cannot say enough about them, but wish more dealers were like them.”

Jerry from Milwaukee, WI

"We have never dealt with a company that was so Honest, Helpful, and what GREAT SERVICE. We are miles away from Don and Roy's Motorsports and when I called they were very prompt and not a thing went wrong. They got the bike here when they said it would be here without a scratch on it. I will tell everyone I know how great a company that Don & Roy's is. Great job guys!”

Lynda from Hernando, MS

"Scott R. was extremely helpful with my used bike purchase and I would recommend Don & Roy's to my friends”

Anonymous from West Allis, WI

"I was looking to upgrade my bike at a local dealership, when I started looking online for used comparative deals. that's when I found what I was looking for brand new at Don and Roy's! After talking to Mike, he put my mind at ease since I would be driving over 500 miles to make this purchase. I could have just stayed here locally and purchased a bike, but the deal and service I received from them was above and beyond anything I could have gotten here. The motorcycle was a 2006 Honda CBR 1000rr. Thanks again guys! Scott”

Scott from Lexington, KY

"I am about the all new can am 450 efi. It is a big incentive for my school grades. I am excited to find out how it will perform. We're working with a guy there and he's working the deals out perfectly. If you're like me you want to know about every little detail. He takes the time to show us.”

Dan from Newberlin, WI

"Overall my girlfriend and I are very happy with the purchase of are 2 new ATVs. The salesman Scott was knowledgable and helpful throughout the sale and made things go very smooth. This was are first time buying any thing like this and I really got to say we were in and out in one day. There was no pressure ever to buy anything and we will definitely continue buying things from there.”

Josh from Milwaukee, WI

"I would recommend this store for all outdoorsman who like to have fun. The showroom has everything that I needed.”

Anonymous from Newberlin, WI

"This place is the way to go. I bought a 2005 Polaris Trailboss limited edition and I'm loving it. They gave us the best price you could get for that machine. We took it on a 500 mile run this past year and it ran perfectly. i would recommend this store for any type of outdoorsy shopper”

Jordan from NewBerlin, WI

"We bought an 07 Sportsman 500 and the service we received was great. We dealt with Jeff as our salesman and Scott as our parts man. We have put the word out to people we know to go up to Don & Roys for anything they need. We tell them the guys up there are the best and you will get treated well. Thanks for everything!”

Pam & Dave from St. Francis, WI

"My experience at Don & Roy's was five star as soon as I walked in the door."How can I help you?" was repeated in every department along with attention to my every need. I visited other locations with little or no sincere personal attention. I haven't ridden a bike for thirty years and had no knowledge of current technology much less what model I wanted. As they say "knowledge is power" and I received the power to purchase a 2007 Yamaha Majesty. Service and Parts Department matched the "how can I help you?" atmosphere. I had specific wants and needs for accessories. Not only was the answer "yes we can do that" but it was followed up by other suggestions and ideas that made my Majesty a dream come true to own and ride. I highly recommend Don & Roy's. On top of all of this, the price was the lowest in the area. Thank You Don & Roy's (I'll submit pictures. I love my Majesty).”

Wayne from Germantown, WI

" I just bought a new Ruckus and the experience was friendly, quick, and painless. I received an honest price and was able to get my scooter while I waited. The parts and accessories department sold me a bag to make use of the room under the seat.”

Anonymous from Milwaukee, WI